News

  • Flu and covid vaccines update 8th September 2022
    We are expecting our seasonal flu vaccines to arrive the last week of September. We will be calling patients in and sending messages to book appointments once these have arrived. Please do not call reception to enquire about this as the staff will be unable to assist at present.
  • Practice closures
    The surgery will be closed for staff training on the following dates: Wednesday 11th May Thursday 9th June Tuesday 19th July Wednesday 17 August Thursday 8th September Tuesday 18th October Wednesday 9th November
  • My GP App
    Please note that we trialed by GP App (patient facing access) which allowed you to access this via your mobile. We are having considerable problems with this and have therefore made the decision to disable this AP. You can still use Patient Access and e.Consult via our website. Apologies for the inconvenience caused.
  • Face covering/mask
    All patients & other visitors to the practice must wear face coverings. We will not be able to provide these so please bring your own. Thank you.
  • Text messaging service:
    Please note that the surgery has recently adopted a new text messaging system, this is called AccuRx. We will be using this a great deal. This is in addition to our group text messaging system called Iplato that we have been using for many years and for patient questionnaires.
  • Parking at the surgery – important information.
    From the 26th May, our car park will only be accessible to patients with a disability or those who have been instructed to use the car park. Please use the car park facilities at the Leisure Centre opposite the Medical Practice.
  • Please note that unless you are housebound we cannot accept repeat prescription ordering over the telephone.
    You can order on-line, via an app or return the repeat prescription form.
  • Care Navigation Pathway
    Over the coming months you will notice your receptionist begin to ask for a brief outline of your problem when you ring to book an appointment. This is because we are introducing something called “Care Navigation”. It means we are training receptionists and clerical staff to help them help patients by identifying the most appropriate […]
  • News Release – new surgery site – commenced May 22
    For news and progress about Edenbride and the new Health Centre: For the West Kent CCG: https://www.kentandmedwayccg.nhs.uk/about-us/who-we-are/integrated-care-partnerships/west-kent-icp For the Kent & Medway CCG who commission: https://mailchi.mp/ff4b3e803f58/community-bulletin-6253444?e=cdcf0a30db For the Sevenoaks PCN that includes all local GP services: https://sevenoakspcn.gpweb.org.uk/ https://www.kentcht.nhs.uk/edenbridgebuild
  • Seeing your GP
    Many of our appointments are taken up with common ailments. Did you know Boots or Paydens can help you with many ailments that you may think needs to be checked by a GP.  If you do not pay for your prescriptions they can dispense medication for free, covering: Chickenpox, Cold and Cough symptoms/flu/nashal/congestion/temperature/fever Cold sores, […]
  • General Data Protection Regulation
    Edenbridge Medical Practice: Practice privacy notice. Edenbridge Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Staff at this practice maintain records about your health and the treatment you receive in electronic and paper format. There have been posts […]
  • Mobile Telephone Numbers
    It is important that we have up-to-date contact details for you, so we can let you know about screenings, vaccinations and appointment reminders. If you have changed your mobile number or email address recently, you can add it to your NHS record by following the guidance about managing your NHS account. To help us send […]
  • CCTV
    We have had sound and vision CCTV installed in our reception area. There will be two cameras, one in our reception area and one in the main hall. This is for staff and patient protection.
  • Flu & Covid Clinics 2022/2023
    Our flu & Covid clinics will be running in late September/October as soon as we receive our supply of vaccines. Please support your surgery by having your flu vaccine with us when available.  We will be inviting you for a vaccine.   Please may we ask that you refrain from ringing the surgery at this time […]
  • Electronic Prescribing Service
    We are now using EPS (Electronic Prescribing Service) at the surgery.  If you have nominated a chemist your prescriptions will be forwarded electronically rather than on paper. This will not alter the way that you request your medication.  Please continue to request your medication in the same way that you currently do. If you work […]
  • Appointments/Telephone calls/Messages for your GP
    Our telephone lines are extremely busy first thing in the mornings, especially on a Monday and during lunchtimes.  If your matter is not urgent you can use e.Consult or try later during the day when the phones should be less busy.  Please also listen to the options and choose the correct department for your needs.  […]
  • Equality Act
    All patients and staff should be treated equally with respect, professionalism and caring. It is against the law to discriminate against anyone because of: age being or becoming a transsexual person being married or in a civil partnership being pregnant or having a child disability race including colour, nationality, ethnic or national origin religion, belief […]
  • Named GP for all patients
    All patients (including children) have been allocated a named, accountable GP (Partner or Salaried). The average pay for GPs working in Edenbridge Medical Practice in the last financial year was £52935 before tax and National Insurance. This is for four full time GPs and six part-time GPs who worked in the practice for more than […]
  • Telephone Calls/Surgery E-mail
    Please can we ask that you do not use our email for medical, clinical and prescription requests or urgent matters.  Any clinical matters should be either discussed with an appointment, telephone call with your GP, or message left at Reception.  Please see e.Consult on our website which is another method to seek medical advice/contact the […]
  • JOIN OUR PATIENT PARTICIPATION FORUM – HAVE YOUR SAY
    Have your say with the Patient Participation Group, please email; ppg.edenbridge@hotmail.com You can also receive our newsletters online and  be part of an online Forum for the Edenbridge Patient Participation Group. To register your interest please go to the Patient Participation icon in the blue ribbon above and click on the drop down form to enter […]
  • SHARING OF INFORMATION – NHS – BETTER CARE
    *AS YOU MAY HAVE HEARD IN THE PRESS, THIS IS CURRENTLY UNDER REVIEW UNTIL THE AUTUMN Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.  It is important that we, the NHS, can use this information to plan and improve services […]
  • EDENBRIDGE PATIENT PARTICIPATION GROUP – new members
    The Edenbridge Patient Participation Group has been working hard on behalf of all our patients in reviewing the 2012 2013 Survey.  The results are published under the PPG icon on this website.  The PPG has brought a new dimension and perspective to the practice for which we are very grateful. We would like patients to enrol […]
  • Patient Participation Group Survey Results 2012
    Below are the results of the Patient Participation Group Survey for 2012: Click Here to view the results.