Telephone Calls/Surgery E-mail

Please can we ask that you do not use our email for medical, clinical and prescription requests or urgent matters.  Any clinical matters should be either discussed with an appointment, telephone call with your GP, or message left at Reception.  Please see e.Consult on our website which is another method to seek medical advice/contact the surgery.

If your query is urgent, then this can be directed to your GP via the secretary.

Repeat prescription requests can be made on-line or by completing a request slip and posting to dispensary or your chemist.

Please listen to the options when ringing the surgery so your call can be directed to the right department. Reception staff are very busy with calls other than for appointments, and your call will be held in a queue and answered as soon as possible.

Our telephone lines are very busy between 8.30 & 10am,  especially on a Monday morning. Please ring during this time only if your call is for a same-day appointment or an urgent matter.

We will be running Flu clinics from 23rd September 2023 through to October 2023 on a Saturday. We will be sending invites to you via text message and contacting all those who do not have a mobile number registered. If you are eligible for a Covid Vaccination (over 75 years old, in the at risk category or immunocompromised) you will also be able to have your Covid vaccination. Please DO NOT call the surgery for any queries regarding Flu as the reception team do not have the capacity to deal with queries, Someone will in touch.