Covid Spring Booster Vaccinations

Kent and Medway ICB are running a Covid Spring Booster Vaccination programme at Edenbridge Memorial Health Centre. This is walk-in service and is being run independently to the Surgery. The criteria for the vaccine is mentioned below on the poster. Start date is Monday 29th April 2024.

– Edenbridge Memorial Health Centre-

Four Elms Rd, Edenbridge, TN8 6FT

Every Monday 10am-4pm

until 10th June 2024

Welcome to Edenbridge Medical Practice

How to Make and Cancel an Appointment

Make an Appointment

Patients no longer need to telephone to book an appointment with a clinician. You must now complete a simple on line form via our website, which allows you submit a short medical or administrative query to the Surgery for review by our  GP Triage Team.

The form is available for clinical queries from 8-5pm Monday to Friday (excluding Bank Holidays), however in the event we reach a safe working capacity, the clinical submissions will be switched off for that day. For administrative enquiries the form is available 7 days a week, please note that forms submitted out of hours will not be looked at until the next working day.

Please don’t worry if you do not have access to the internet or have difficulty with IT, you can telephone us instead on 01732 865055  and a member of our Reception Team will be happy to complete and submit a medical or admin query on your behalf.

Once your submission has been reviewed by the Triage Team, we will contact you with the outcome.

Enhanced Access

We have out of hours GP appointments available on Tuesday and Thursday evenings and a Wednesday morning.

We have out of hours Nurse appointments available on a Tuesday and Wednesday morning and Thursday evening.

Practice closures 2024

Bank Holidays 2024

Monday 1st January 2024

Friday 29th March 2024

Monday 1st April 2024

Monday 6th May 2024

Monday 27th May 2024

Monday 26th August 2024

Wednesday 25th December 2024

Thursday 26th December 2024

The surgery will be closed for staff training on the following dates:

Thursday 1st February 2024

Wednesday 6th March 2024

Thursday 9th May 2024

Wednesday 5th June 2024

Tuesday 16th July 2024

Wednesday 14th August 2024

Thursday 5th September 2024

Tuesday 8th October 2024

Wednesday 6th November 2024

Patient Access

To have access to Patient access you need to complete a form at the surgery and bring Identification with you so that we can sign you up to use this. On patient access you are able to order repeat medication and see blood test results.

Repeat Prescriptions

Please note that unless you are housebound we cannot accept any repeat prescription ordering over the telephone. You can order on-line, via an app or return the repeat prescription form. We have two boxes to drop the forms into. We have one outside and one located in the reception near the dispensary.

Care Co-ordinators

The Care Co-ordinator specialises in care needs. We can offer help with elderly and frail patients. We are able to advise and signpost patients to different organisations to help them. This includes: Physio, Social Care, Carers needs, Safeguarding, OT assessments and supporting Carers with information to help care for their family. We help to network with agencies and social care professionals that will assist patients to remain safe at home and avoid hospital admission.

We can also help support social isolation & loneliness and a whole other host of issues that you may not need to see your GP for, please contact the surgery and ask to speak to one of our Care Co-ordinators.




Seeing your GP

Many of our appointments are taken up with common ailments.

Did you know Boots or Paydens can help you with many ailments that you may think needs to be checked by a GP. They can see common problems such as:

Chickenpox, Cold and Cough symptoms/flu/nasal/congestion/temperature/fever

Cold sores, Conjunctivitis, Constipation, Cystitis, Diarrhea, Ear wax softening, Eczema/contact dermatitis/dry skin/allergic rashes

Fungal skin infections, Hay Fever/season allergic rhinitis, Head Lice, Indigestion/dyspepsia, Insect Bites & stings.

Soft tissue injury, Sore Throat, Threadworm and Thrush.

Pain – only acute – including headache, toothache, earache.  (persistent chronic pain would need a GP appointment.

General Data Protection Regulation

Edenbridge Medical Practice: Practice privacy notice.

Edenbridge Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Staff at this practice maintain records about your health and the treatment you receive in electronic and paper format.

There have been posts on social media with false information about opting out of sharing your data with the NHS.

Here’s what you need to know:

  • There is no 30 September deadline for opting out of sharing your data. You can opt out at any time.
  • NHS Digital will never sell your data.
  • There are strict rules about how the NHS can use your data. It’s only shared securely and safely.
  • Shared data helps the NHS. It has been used to find the first treatment for coronavirus and for vaccine research.

Read NHS Digital’s response to the false information about the national data opt-out

 What information do we collect about you?

We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, X-rays, etc. and any other relevant information to enable us to deliver effective medical care.

How we will use your information

Your data is collected for the purpose of providing healthcare services; however, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest. The practice may be requested to support research; however, we will always gain your consent before sharing your information.  Please be aware that by sending in photos you are consenting to these being added to your medical notes.  Please do not send images of any intimate areas.

 In accordance with the Health and Social Care Act 2012, the care data programme enabled patient data to be collected by the Health and Social Care Information Centre (HSCIC) for quality and safety purposes. In addition, it is possible for us to share your data with other healthcare providers in order to provide you with a high level of care.

 Maintaining confidentiality and accessing your records

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the Data Protection Act 1998 (DPA), General Data Protection Regulation May 2018 [GDPR]; the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office (ICO). You have a right to the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information.

Risk stratification

Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions, e.g. cancer. Your information is collected by a number of sources, including Edenbridge Medical Practice; this information is processed electronically and given a risk score which is relayed to your GP who can then decide on any necessary actions to ensure that you receive the most appropriate care.

 Opt-outs

Should you wish to opt out of data collection, please visit www.nhs.uk/your-nhs-data-matters or contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information; this is done by registering a Type 1 opt-out, preventing your information from being shared outside this practice.

 What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can:

  1. Contact us via email at admin.edenbridge@nhs.net
  2. Write to the practice at Edenbridge Medical Practice, Station Road, Edenbridge TN8 5ND

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website, in our newsletter and on posters to reflect the changes. This policy is to be reviewed May 2021