Electronic Prescribing Service

We are now using EPS (Electronic Prescribing Service) at the surgery.  If you have nominated a chemist your prescriptions will be forwarded electronically rather than on paper.

This will not alter the way that you request your medication.  Please continue to request your medication in the same way that you currently do.

If you work somewhere away from Edenbridge then you can request that your prescriptions are sent there. Please go into the chemist local to your workplace and ask them to add you to EPS, this will then be picked up automatically at the surgery for all your future prescriptions.

If you would like further information please link to NHS website

Equality Act

All patients and staff should be treated equally with respect, professionalism and caring.

It is against the law to discriminate against anyone because of:

being or becoming a transsexual person
being married or in a civil partnership
being pregnant or having a child
race including colour, nationality, ethnic or national origin religion, belief or lack of religion/belief
sexual orientation.

Named GP for all patients

All patients (including children) have been allocated a named, accountable GP (Partner or Salaried).

The average pay for GPs working in Edenbridge Medical Practice in the last financial year was £52935 before tax and National Insurance.

This is for four full time GPs and six part-time GPs who worked in the practice for more than six months.

Telephone Calls/Surgery E-mail

Please can we ask that you do not use our email for medical, clinical and prescription requests or urgent matters.  Any clinical matters should be either discussed with an appointment, telephone call with your GP, or message left at Reception.  Please see e.Consult on our website which is another method to seek medical advice/contact the surgery.

If your query is urgent, then this can be directed to your GP via the secretary.

Repeat prescription requests can be made on-line or by completing a request slip and posting to dispensary or your chemist.

Please listen to the options when ringing the surgery so your call can be directed to the right department. Reception staff are very busy with calls other than for appointments, and your call will be held in a queue and answered as soon as possible.

Our telephone lines are very busy between 8.30 & 10am,  especially on a Monday morning. Please ring during this time only if your call is for a same-day appointment or an urgent matter.


Have your say with the Patient Participation Group, please email;


You can also receive our newsletters online and  be part of an online Forum for the Edenbridge Patient Participation Group.

To register your interest please go to the Patient Participation icon in the blue ribbon above and click on the drop down form to enter your interest.



Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.  It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture.  This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best. 

Information such as your postcode and NHS number, BUT NOT YOUR NAME, will be used to link your records in a secure system, so your identity is protected.  We will only use the minimum amount of information we need to help us improve patient care and the services we provide.  You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances.  If you do not want information that identifies you to be shared outside your GP practiced, ask your practice to make a note of this in your medical record.

For more information, including a list of frequently ased questions (FAQs) please go to the website at www.nhs.uk/caredata


The Edenbridge Patient Participation Group has been working hard on behalf of all our patients in reviewing the 2012 2013 Survey.  The results are published under the PPG icon on this website.  The PPG has brought a new dimension and perspective to the practice for which we are very grateful.

We would like patients to enrol in a new Patient Forum which would enable you to be part of the PPG, but online.  If you would be interested please send your confirmation that you would be happy that members of the PPG would have access to your personal email address.  Members involved with the PPG committee who would be collating and responding to you have been required to sign our stringent confidentiality policy.

Please send your confirmation and email address to our secure website at:



Patient Participation Group Survey Results 2012

Below are the results of the Patient Participation Group Survey for 2012:

Click Here to view the results.